Telehealth companies
Turn an online consult into a completed collection — without hiring nurses or running logistics.
Australian healthcare collection network
The collection network behind modern healthcare.
We run mobile blood collection for clinics, telehealth and health-tech companies — so you can scale without building it yourself.
Coverage
Sydney
Melbourne
Brisbane
Perth
Adelaide
Canberra
Gold Coast
Sunshine Coast
Newcastle
Darwin
Mobile nurse collections
Patient scheduling support
Pathology logistics
Australia-wide metro coverage
Proven in the field
2,500+
collections completed across our mobile network.
Mobile collections at home, workplace or onsite
Metro coverage across key Australian cities
Experience supporting telehealth, men's health, longevity and corporate health programs
Nurse network and patient coordination handled end-to-end by Express
Who we help
Built for healthcare companies that need collections done properly.
Men's health & hormone clinics
Recurring TRT and hormone panels collected reliably, on schedule, wherever your patients are.
Longevity & preventative health
Membership and baseline testing programs delivered with a consistent patient experience.
Genetics & specialist testing
Specimen collection handled to your protocol and routed to the right pathology provider.
Corporate health programs
Onsite and group testing across workplaces, coordinated as a single program.
Pathology & diagnostic partners
Extend collection capacity into new areas and overflow demand without adding headcount.
The problem
Patient demand is growing. Clinical operations are the bottleneck.
Most health companies can sell the consultation, prescribe the plan or order the test. The hard part is getting samples collected reliably, at scale, with a patient experience that protects the brand.
Nurse recruitment is slow and ongoing
Scheduling across patients and staff is messy
Patient no-shows create friction and cost
Regional and outer-metro coverage is hard
Collection quality directly affects results
Internal teams get pulled into logistics
The outcomes that matter
Why healthcare companies use Express
Every referral you don't complete is revenue and care that slips away. Express is built to change the numbers that matter to your business.
The one that matters most
Increase patient completion rates
A referral that's never completed is worthless — to the patient and to you. By making collection genuinely easy, more of your orders turn into completed tests and returned results.
Fewer abandoned referrals. More results returned. A direct lift to the value of every order you write.
Improve patient experience
No waiting rooms, no pathology queues, no confusion — simple, convenient collections where it suits the patient.
Protect the clinic–patient relationship
Your clinic owns the relationship. Express operates in the background — the patient remembers you, not the logistics.
Remove operational burden
No nurse hiring, scheduling, patient follow-up, logistics or escalation handling — we carry the operations for you.
Increase geographic reach
A Sydney clinic can service patients in Perth, Brisbane and Melbourne — without opening a single new location.
Enable scale
Go from 10 collections a month to 1,000 without building collection operations. The infrastructure scales with you.
Reduce clinical & operational risk
Replace ad-hoc in-house collection and training gaps with established, consistent collection workflows.
The solution
Your collection layer, handled.
Express gives healthcare companies a reliable operating layer for blood collection — from patient coordination through to nurse allocation and sample handoff.
Nurse network
Qualified collection staff across key metro areas, managed under our operations.
Patient coordination
Clear communication and appointment management that keeps patients informed.
Collection execution
Home, workplace and corporate onsite collection options to suit each patient.
Specimen logistics
Samples handled according to your partner pathology provider's requirements.
Quality control
SOPs, documentation, sample photos and clear escalation handling.
Scalable workflows
Built to support recurring monthly volume as your program grows.
How it works
A simple, reliable flow
- 1
Referral received
Partner sends a referral or booking request.
- 2
We coordinate
Express arranges the patient and the collection.
- 3
Collection completed
A qualified nurse completes the collection.
- 4
Sample delivered
Sample reaches your required pathology provider.
- 5
Results returned
Partner receives results through their normal pathway.
We don't need to own the patient relationship. Express can operate as a white-label or partner-facing clinical services layer — your brand stays front and centre throughout.
Technology & operations
Built for operational visibility.
Express is the operational layer behind your collections. Every step — from referral to reporting — is coordinated, tracked and accountable, so you get reliability and visibility without running it yourself.
Referral intake
Bookings and referrals received your way — portal, email or integration — and queued for action.
Patient coordination
Appointments scheduled and confirmed, with reminders that reduce no-shows.
Nurse assignment
The right collector matched to each job by location, skill and timing.
Collection status tracking
Each collection's progress is visible from request through to sample handoff.
Automated patient communication
Patients kept informed at each step with clear, on-brand messaging.
Partner reporting
Volume, completion and exception reporting shared back to your team.
Service models
Where we collect
We bring collection to the patient — at home, at work, or onsite for groups. We'll map the simplest model for each.
Mobile collections
A nurse attends the patient's home, workplace or chosen location — ideal for convenience and coverage.
Corporate / onsite collections
Nurses deployed onsite for workplace or group testing programs, run as a coordinated event.
Why partners choose Express
Built for reliability, not hype.
A clinical operations partner you can put in front of your patients with confidence.
Operationally proven collection delivery
Australian healthcare experience
Flexible partner workflows
Fast rollout for new programs
Scalable metro coverage
Patient-first communication
B2B reporting & escalation
No internal nurse operations to build
Use cases
Where partners use Express
TRT / hormone clinic blood testing
Preventative health membership testing
Pre-treatment pathology
Genetic test sample collection
Corporate employee testing
Practitioner-referred pathology
Subscription health programs
Partner experience
Protect your patient experience.
Your patients should not feel like they have been handed off to a logistics company. Our role is to make the collection process feel calm, professional and easy — while your brand remains front and centre.
White-label friendly
Consistent communication
Your brand stays central
Get started
Need reliable blood collection at scale?
Tell us what volume you're expecting, where your patients are located, and what workflow you need. We'll map the simplest collection model.